Sunday, May 31, 2009

Really Gerber? Really?!

So remember how a few days ago I put a letter to Gerber on the blog? Well I actually sent them an email (a much nicer version of the one I put on here) and this is the response I got...seriously...


Amanda,

Thank you for contacting us about Gerber® Graduates® Finger Foods™ Peach Fruit Puffs. We are sorry for any disappointment or inconvenience you may have been caused.

The first rule in controlling stains is to treat them immediately. Any stain that has been allowed to set can be extremely difficult to remove, and in some instances, almost impossible if the garment has been through several washings and dryings.

To remove fruit stains, soak the garment in cold water and rub detergent into the stain. Launder in the hottest water possible for the safety of the fabric and then air dry. If the stain remains, soak the garment in a non-chlorine bleach solution and launder again.

We are sending replacement coupons, via postal mail, that can be used for other Gerber products. We hope you will use them with complete confidence and satisfaction.

Again, please accept our apologies for your experience.

Best wishes from your friends @ gerber.com.

Thank you for the lesson on how to do laundry Gerber, because clearly I hadn't tried all of those things more than 10 times. Oh and by the way, the dress is totally ruined now, and the buttons are falling off from being washed every other day. Awesome....

1 comment:

Lani said...

If for some reason things don't work out with Scott, you and Seth Myers will be very very happy:)

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